Skip to content A Division of Bizconnexity (Pty) Ltd
Registration No: 2025/234941/07
Address: 2 Strand Road, Bellville, 7530, South Africa
Telephone: 087 148 9522
Email: admin@easyrank.co.za
Website: www.easyrank.co.za
Effective Date: 1 March 2026
Last Updated: 20 July 2026
Easy Rank, a division of Bizconnexity (Pty) Ltd (“Easy Rank”, “we”, “us”, or “our”), is a Cape Town-based digital marketing and web services agency. We specialise in AI SEO, WordPress website design, Google Business Profile optimisation, social media management, web hosting, and digital growth solutions for South African businesses.
These Terms & Conditions (“Terms” or “Agreement”) constitute a legally binding document governing the relationship between Easy Rank, a division of Bizconnexity (Pty) Ltd (“Easy Rank”, “we”, “us”, or “our”) and any person or entity (“the Client”, “you”, or “your”) who accesses our website, subscribes to our services, accepts a quotation, or instructs Easy Rank to render any product or service.
By accessing our website, subscribing to a service, accepting a quotation, paying an invoice, or signing a service agreement, the Client agrees to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease using our website and services.
The Client and Easy Rank shall collectively be referred to as “the Parties” and individually as “a Party.”
1.1 Easy Rank reserves the right to modify, withdraw, suspend, or discontinue this website or any part of its content at any time and without prior notice.
1.2 Easy Rank shall not be liable to any person if the website or any part thereof is unavailable at any time, including during maintenance, upgrades, or technical interruptions.
1.3 Where registration or account credentials are required to access any part of the website or services, the Client warrants that all information provided is accurate, current, and complete.
1.4 The Client is responsible for maintaining the confidentiality of their login credentials and account information. The Client agrees to notify Easy Rank immediately of any unauthorised access or security breach at admin@easyrank.co.za.
1.5 Easy Rank reserves the right to disable any username, password, or access credential at any time if, in our reasonable opinion, the Client has violated any provision of these Terms.
2.1 The content published on this website is provided for informational and educational purposes only and does not constitute professional legal, financial, business, or technical advice.
2.2 Any reliance placed on information found on this website is at the Client’s own risk. Easy Rank shall not be responsible for any damages resulting from the use of website content.
2.3 Easy Rank does not warrant the accuracy, completeness, or usefulness of any information on this website.
3.1 The Agreement commences on the earliest of the following:
3.2 A 5 (five) business day cooling-off period applies from the date of formal acceptance, where applicable under South African law.
3.3 Work will only commence once the required deposit or subscription payment has been confirmed as received by Easy Rank.
4.1 All quotations are valid for 14 (fourteen) calendar days from the date issued, unless otherwise stated in writing.
4.2 Quotations do not include domain registration, hosting fees, third-party software, or plugin costs unless expressly stated.
4.3 By accepting a quotation, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions.
4.4 Easy Rank commits to working diligently to complete all quoted products and services within the agreed timeframes. Easy Rank cannot be held responsible for delays caused by factors outside of its control, including but not limited to equipment failure, third-party hosting providers, internet outages, or Client delays.
5.1 The Client must supply all project specifications and required documentation to enable Easy Rank to issue an accurate quotation and commence work. This includes, but is not limited to: text copy, product details, images, videos, logos, branding materials, and company profiles.
5.2 All required documentation must be provided electronically. Work will only be queued and allocated once all required documentation has been received, unless otherwise agreed in writing.
5.3 If the Client fails to supply required documentation within 14 (fourteen) calendar days of invoice date, the full outstanding balance of the Agreement becomes immediately due and payable should the Client wish to continue.
5.4 If required documentation is still not received within 30 (thirty) calendar days of invoice date, a continuation fee of 15% of the total quoted value will be billed monthly until the project is completed.
5.5 Easy Rank may assist the Client with the creation of project specifications at its discretion. Such time may be billed to the Client.
6.1 Easy Rank is not a credit service provider and does not extend credit facilities of any nature.
6.2 A deposit of 50% of the total quoted value is required before any project-based work commences. The deposit is non-refundable unless Easy Rank, at its sole discretion, determines otherwise based on the specific circumstances of the project.
6.3 All work, deliverables, and digital assets remain the property of Easy Rank until full and final payment has been received.
6.4 The Client is required to submit proof of payment to Easy Rank at admin@easyrank.co.za upon making any payment.
6.5 Payments may be made via Electronic Funds Transfer (EFT), PayFast, debit order, or any other approved payment method.
6.6 Where third-party tools, hosting, plugins, domain registrations, software subscriptions, API usage, or paid media are required, such costs may be billed separately unless expressly included in the quotation.
7.1 Recurring services (including but not limited to hosting, maintenance, SEO, AI SEO, and social media management) operate on a monthly or yearly subscription basis.
7.2 Easy Rank operates an automated subscription billing system. Invoices are generated automatically by the system upon payment processing. Manual invoices will not be issued for subscription-based services.
7.3 Clients are required to maintain an active and up-to-date subscription to ensure uninterrupted service delivery.
7.4 Clients who opt for a Yearly Subscription receive a discount equivalent to 2 (two) months free, as advertised on the Easy Rank website.
7.5 Monthly service fees may be adjusted once in any 6-month period upon 30 (thirty) days’ written notice, based on CPI, third-party infrastructure cost increases, exchange rate fluctuations, or expanded scope of services.
8.1 Specific payment due dates, interest rates, suspension timelines, and reconnection fees applicable to each Client’s account will be communicated in the individual service contract, subscription confirmation, or written agreement between the Parties.
8.2 Easy Rank reserves the right to suspend services without further notice where payment obligations have not been met in accordance with the agreed terms.
8.3 Suspension of services may include, but is not limited to:
8.4 A reconnection or reactivation fee, at the rate applicable at the time, will be billed to the Client to restore suspended services.
8.5 Where hosting fees remain unpaid for 3 (three) consecutive calendar months, Easy Rank reserves the right to irrevocably terminate the associated hosting account. The Client’s domain registration will remain for the balance of the registration period paid, but no software, design, or development work associated with the domain will be recoverable after termination.
8.6 Easy Rank shall not be liable for any loss of data, revenue, search engine rankings, reputation, or business opportunity resulting from a service suspension due to non-payment.
8.7 All outstanding balances must be settled in full before any suspended services are restored or transferred to a third-party provider.
9.1 Easy Rank provides digital marketing and web-related services including, but not limited to: AI SEO, SEO, GEO, website design, WordPress development, social media management, Google Business Profile optimisation, web hosting, maintenance, digital strategy, content optimisation, and related online visibility solutions.
9.2 Any services outside the agreed scope will be quoted for separately and may only be undertaken upon written approval by the Client.
9.3 Scope creep will not be tolerated. It is the Client’s responsibility to clearly define goals, objectives, and specifications during the initial quotation process.
9.4 Easy Rank will use reasonable skill, care, and diligence in performing all services.
9.5 Easy Rank endeavours to build websites that perform well on current major browsers (Google Chrome, Firefox, Safari, Microsoft Edge) but cannot guarantee backward compatibility with older or obscure devices and software.
9.6 For eCommerce projects, Easy Rank will load up to 20 (twenty) products on the Client’s behalf. Additional product loading will be quoted separately.
10.1 Easy Rank does not guarantee:
10.2 SEO, AI visibility, Google rankings, map rankings, and online performance are influenced by factors beyond Easy Rank’s control, including algorithm changes, competitor actions, platform policy changes, and search engine decisions.
10.3 Easy Rank provides strategic and technical services designed to improve online visibility and performance. Final outcomes depend on many external variables.
11.1 The Client must supply all information, approvals, access credentials, content, images, branding materials, and instructions reasonably required for Easy Rank to perform the services.
11.2 The Client warrants that all materials and information supplied are accurate, lawful, and do not infringe any third-party rights, including copyright, trademark, or intellectual property rights.
11.3 The Client is responsible for reviewing and approving work submitted by Easy Rank within a reasonable time. Delays in approval may result in project delays for which Easy Rank is not liable.
11.4 The Client shall comply with all applicable laws, regulations, and platform rules relevant to its business and use of the services.
11.5 The Client shall not use Easy Rank’s services for any unlawful, misleading, defamatory, abusive, discriminatory, or harmful purpose.
12.1 The Client warrants that they own or have the legal right to use all content, images, logos, trademarks, and materials supplied to Easy Rank.
12.2 Easy Rank, its employees, contractors, affiliates, and associates will not be liable for any copyright disputes arising from materials supplied by the Client.
12.3 If Easy Rank is informed that any supplied material infringes copyright, such material will be removed immediately and the Client will be billed for any costs incurred.
12.4 All pre-existing intellectual property, templates, systems, methodologies, frameworks, code libraries, and proprietary materials belonging to Easy Rank remain the exclusive property of Easy Rank.
12.5 Upon full and final payment of all amounts due, the Client obtains the right to use the final approved deliverables created specifically for them, subject to any applicable third-party licensing restrictions.
12.6 Easy Rank retains the right to display completed work in its portfolio, case studies, proposals, and marketing materials unless otherwise agreed in writing.
12.7 All intellectual property rights on this website, including but not limited to trademarks, copyrighted material, trade secrets, and proprietary information, are owned by Easy Rank. You may not reproduce, modify, share, or use any content from this website for commercial purposes without prior written permission.
13.1 Hosting via Easy Rank is subject to the allocated disk space and bandwidth of the selected hosting package. Disk over-usage will be charged at the applicable rate and invoiced to the Client.
13.2 Hosting fees are payable from the date of domain registration, transfer to Easy Rank hosting, or commencement of website development, whichever occurs first.
13.3 Hosting cancellations must be submitted in writing to admin@easyrank.co.za and carry a calendar month notice period. Cancellations received after the 1st of the month will take effect from the following month.
13.4 All outstanding balances must be settled before hosting services will be terminated and released for transfer to a third-party provider.
13.5 Should the Client choose to migrate their website to a third-party hosting provider, the onus is on the Client to manage the migration. Easy Rank may assist with migration at an additional cost.
13.6 Easy Rank uses high-performance NVMe SSD infrastructure. Easy Rank cannot be held liable for downtime or data loss resulting from upstream server failures, hacking, cyberattacks, electricity outages, or third-party infrastructure issues.
13.7 In the event of website downtime caused by third-party infrastructure, Easy Rank will make every reasonable effort to resolve the situation as quickly as possible.
14.1 Easy Rank may use third-party platforms, plugins, APIs, hosting providers, domain registrars, social media platforms, Google products, AI tools, and advertising systems in delivering services.
14.2 The Client acknowledges that such third-party services are governed by their own terms and may change without notice.
14.3 Easy Rank shall not be liable for failures, disruptions, restrictions, price increases, or policy changes imposed by any third party.
14.4 Where the Client uses a third-party hosting provider, Easy Rank will not be responsible for the status of hosting, domain renewals, or email services. Easy Rank may assist upon request, and such time may be billed to the Client.
15.1 Any additional work requested after the completion of the original Agreement will be quoted for separately and is subject to these Terms & Conditions.
15.2 Easy Rank may suggest additional work to enhance the Client’s project and reserves the right to do so at no charge or by issuing a separate quotation.
16.1 The completion date of any project is subject to receipt of full payment and all required documentation from the Client.
16.2 Timeframes may be adjusted where Client feedback or content delivery causes delays, without prejudice to these Terms & Conditions.
17.1 Email and telephonic queries will be responded to at no charge for confirmed Clients.
17.2 In-person meetings and formal consultations may be charged at Easy Rank’s discretion, in accordance with a separate quotation agreed to by both Parties.
18.1 Easy Rank respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
18.2 By using this website and our services, you agree to the collection and use of your data as described in our Privacy Policy, which is incorporated into these Terms by reference.
18.3 Easy Rank may use information collected from you to operate and improve our services and website.
18.4 For any privacy-related queries or concerns, please contact us at admin@easyrank.co.za.
19.1 You may link to our website as a credited source, provided that:
19.2 Easy Rank reserves the right to request the removal of any link to our website at any time, and you agree to comply immediately upon such request.
You are strictly prohibited from:
21.1 By submitting reviews, testimonials, images, comments, or tags to Easy Rank on any platform, you grant Easy Rank a non-exclusive, royalty-free commercial licence to use such submissions for reasonable business purposes, including marketing materials, website content, and case studies.
22.1 Each Party shall keep confidential all non-public, proprietary, technical, commercial, and business information received from the other Party in connection with the Agreement.
22.2 Confidential information may only be disclosed where required by law or to professional advisors on a confidential basis.
22.3 This clause survives termination of the Agreement.
23.1 To the fullest extent permitted by South African law, Easy Rank shall not be liable for any indirect, incidental, special, or consequential loss or damage, including loss of profit, loss of business, loss of data, reputational harm, or loss of opportunity.
23.2 Easy Rank’s total liability for any claim arising out of or related to this Agreement shall not exceed the total amount paid by the Client to Easy Rank in the 60 (sixty) days preceding the event giving rise to the claim.
23.3 Easy Rank shall not be liable for losses caused by:
24.1 The Client agrees to defend, indemnify, and hold harmless Easy Rank and its designees against all claims, damages, costs, and expenses arising from:
25.1 Easy Rank will not be held liable for any viruses, hacking, malicious content, or security breaches pertaining to third-party applications or the Client’s website.
25.2 Easy Rank’s hosting infrastructure may suspend a domain at any time if viruses or malicious content are detected.
25.3 To report a security issue, please contact admin@easyrank.co.za immediately.
26.1 Should the Client cancel a project at any time, all fees for work completed up to that point will be calculated and invoiced. Any amount exceeding the deposit paid will be billed to the Client and is payable within 14 (fourteen) calendar days of invoice date.
26.2 Easy Rank will only refund amounts paid for products or services not delivered in accordance with the original Agreement.
26.3 Hosting and domain fees are non-refundable as these are paid in advance to third-party providers.
26.4 Easy Rank reserves the right to cancel this Agreement at its discretion should the Client breach any provision of these Terms.
26.5 Upon termination:
27.1 If the Client fails to pay any amount when due, breaches any material provision of this Agreement, becomes insolvent, enters business rescue or liquidation, or provides false or infringing material, Easy Rank may without prejudice to any of its rights:
27.2 The Client shall be liable for all legal costs incurred by Easy Rank on the attorney-and-client scale, including collection commission, for the recovery of any unpaid amounts.
28.1 Easy Rank shall not be liable for failure or delay in performing its obligations where such failure arises from causes beyond its reasonable control, including acts of God, fire, flood, war, civil unrest, internet outages, power failures, third-party software interruptions, or government action.
28.2 If a force majeure event continues for more than 30 (thirty) consecutive days, either Party may terminate the affected services on written notice.
29.1 In the event of a dispute, the Parties shall first attempt to resolve the matter amicably within 14 (fourteen) days by contacting admin@easyrank.co.za.
29.2 If unresolved, either Party may refer the matter to arbitration in South Africa in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA), or approach a court of competent jurisdiction.
29.3 Nothing in this clause prevents Easy Rank from seeking urgent or interim relief from a court of competent jurisdiction.
30.1 Failure to comply with these Terms regarding payments will result in legal action, and the full outstanding balance becomes immediately payable.
30.2 All legal costs resulting from non-payment will be added to the Client’s outstanding balance and are payable by the Client on the attorney-and-client scale.
31.1 This Agreement is governed by and interpreted in accordance with the laws of the Republic of South Africa.
31.2 The Client consents to the jurisdiction of the Magistrate’s Court, provided Easy Rank may elect to institute proceedings in the High Court or any other court of competent jurisdiction.
32.1 In the event that Easy Rank or its assets are acquired, or in the unlikely event of insolvency or business rescue, Client data and information may be transferred to any acquiring party, who will be required to honour this Agreement and our Privacy Policy.
33.1 These Terms & Conditions, together with the accepted quotation, invoice, proposal, or signed agreement, constitute the entire agreement between the Parties and supersede all prior agreements.
33.2 No amendment, variation, or cancellation shall be binding unless agreed in writing by both Parties.
33.3 No relaxation, indulgence, or extension granted by Easy Rank shall be construed as a waiver of any rights.
33.4 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
33.5 The Client may not cede, assign, or transfer any rights or obligations without Easy Rank’s prior written consent.
33.6 Easy Rank reserves the right to amend these Terms & Conditions at any time without prior notice. The updated Terms will be published on the Easy Rank website and will be effective from the date of publication.
34.1 The person accepting a quotation, subscribing to a service, or instructing Easy Rank on behalf of the Client warrants that they are duly authorised to bind the Client to these Terms & Conditions.
Easy Rank – A Division of Bizconnexity (Pty) Ltd
2 Strand Road, Bellville, 7530, South Africa
087 148 9522 | admin@easyrank.co.za | www.easyrank.co.za
These Terms & Conditions are effective as of 1 March 2026 and were last updated on 20 July 2026.