EASY RANK – PRIVACY POLICY

1. WHO THIS POLICY APPLIES TO

This policy applies to you if you are:

• A visitor to our website (www.easyrank.co.za);
• A client who has ordered or subscribed to any of our products or services;
• A supplier, partner, or affiliate;
• An employee or independent contractor of Easy Rank.

2. ACCEPTANCE

2.1 Acceptance Required
By accessing our website, subscribing to our services, accepting a quotation, or submitting any personal information to us, you confirm that you have read, understood, and agreed to this Privacy Policy in full. If you do not accept this policy, you must immediately cease using our website and services.

2.2 Deemed Acceptance
Your continued use of our website or services constitutes your ongoing acceptance of this Privacy Policy and any updates made to it.

2.3 Third-Party Data
You may only provide us with your own personal information, or the personal information of another person where you have their express permission to do so.

3. INFORMATION WE COLLECT

We may collect the following types of personal information:

• Full name and/or organisation name;
• Contact details (email address, telephone number, physical address);
• Billing and payment information;
• Login credentials and account information;
• Website usage data and analytics;
• Communications and correspondence with us;
• Reviews, testimonials, images, and social media interactions;
• Any other information necessary to deliver our services effectively.

4. HOW WE COLLECT YOUR INFORMATION

4.1 Information Collected Directly
We collect information directly from you when you:

• Complete a contact, quote, or subscription form on our website;
• Subscribe to a service or make a payment;
• Communicate with us via email, telephone, WhatsApp, or social media;
• Submit reviews, testimonials, or comments on any platform.

You have full control over how much information you choose to share with us.

4.2 Information Collected Automatically
When you visit or interact with our website, we may automatically collect:

• IP address and browser type;
• Pages visited, time spent, and referring URLs;
• Device information and operating system;
• Analytics data generated by your activity on our website.

4.3 Consent to Collection
We will obtain your consent to collect personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and any other applicable South African law.

5. HOW WE USE YOUR INFORMATION

We use your personal information to:

• Deliver, manage, and improve our products and services;
• Process payments, subscriptions, and invoices;
• Respond to your enquiries, requests, and support queries;
• Maintain internal records and fulfil administrative obligations;
• Send you service-related communications and updates;
• Send you marketing and promotional material where you have consented to receive it;
• Comply with legal, regulatory, and contractual obligations;
• Improve our website, content, and user experience;
• Protect the security and integrity of our systems and services.

6. COOKIES

6.1 Our website may use small text files called “cookies” to analyse web traffic, improve user experience, and personalise content. Cookies do not contain personal data but may contain a unique identifier that allows us to associate your browsing activity with your account or device.

6.2 Most browsers accept cookies automatically. You may modify your browser settings to decline cookies; however, doing so may affect the functionality of certain features on our website.

6.3 We may use cookies for:

• Session management and login functionality;
• Website analytics and performance monitoring;
• Personalised content and advertising (where applicable).

6.4 For more information about cookies, visit www.allaboutcookies.org.

7. DISCLOSURE OF YOUR INFORMATION

7.1 We may share your personal information with:

• Service providers and suppliers who assist us in operating our business and delivering our services, subject to appropriate confidentiality obligations;
• Third-party platforms and tools used in service delivery (e.g., hosting providers, payment gateways, analytics platforms, Google, social media platforms);
• Professional advisors including legal counsel, accountants, and auditors, where necessary;
• Law enforcement or regulatory authorities where required by law.

7.2 We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

7.3 All third parties who access your personal information are bound by appropriate confidentiality and data protection obligations.

7.4 Easy Rank shall be entitled to disclose personal information if required to:

• Comply with applicable South African law or legal process;
• Protect and defend the rights or property of Easy Rank;
• Prevent fraud, security threats, or unlawful activity.

8. SECURITY

8.1 Easy Rank is committed to protecting your personal information. We implement appropriate technical and organisational security measures to safeguard your data against:

• Unauthorised access, use, or disclosure;
• Accidental loss, destruction, or damage;
• Unlawful processing or alteration.

8.2 Security audits and risk assessments are conducted as necessary to ensure that risks to your personal information are managed appropriately.

8.3 Whilst we take all reasonable measures to protect your information, no method of electronic transmission or storage is 100% secure. Easy Rank shall not be liable for any loss or damage arising from the unauthorised disclosure of personal information despite our reasonable security measures.

8.4 If you become aware of any unauthorised access to your account or personal information, please notify us immediately at admin@easyrank.co.za.

9. YOUR RIGHTS UNDER POPIA

In accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), you have the right to:

• Access your personal information held by us;
• Correct inaccurate, incomplete, or outdated personal information;
• Delete your personal information, subject to legal retention requirements;
• Object to the processing of your personal information;
• Restrict the processing of your personal information in certain circumstances;
• Transfer your personal information to another service provider (data portability);
• Withdraw consent to the processing of your personal information at any time, where processing is based on consent.

To exercise any of these rights, please contact us at admin@easyrank.co.za.

10. ACCURACY & UPDATING YOUR INFORMATION

We strive to keep all personal information we hold as accurate, complete, and up to date as possible. You may review or request an update to any personal information we hold about you by contacting us at admin@easyrank.co.za.

11. RETENTION OF PERSONAL INFORMATION

We will retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your personal information is no longer required, it will be securely deleted or anonymised.

12. DATA BREACHES

In the event of a confirmed personal information breach, Easy Rank will:

• Notify affected clients and the Information Regulator as required by POPIA;
• Take immediate steps to contain and remediate the breach;
• Provide guidance on protective measures where appropriate.

13. WEBSITE DISCLAIMER

13.1 The content on our website is provided for informational and educational purposes only and does not constitute professional legal, financial, or business advice.

13.2 Easy Rank makes no representations or warranties, whether express or implied, as to the accuracy, completeness, reliability, or availability of any content on this website.

13.3 Easy Rank reserves the right to modify, update, or remove any content on this website at any time without notice.

13.4 Easy Rank will use reasonable endeavours to maintain website availability but reserves the right to suspend or discontinue the website or any part thereof with or without notice.

13.5 Easy Rank does not warrant that the website or any downloadable content is free from viruses, malware, spyware, or other harmful code. You access and use the website entirely at your own risk.

14. USE OF THE WEBSITE

14.1 All content on this website, including text, graphics, logos, images, software, and trademarks, is the intellectual property of Easy Rank and is protected by South African copyright and trademark law. No licence or right to use any such content is granted to you without prior written permission.

14.2 You agree not to:

• Use any device, software, or process to interfere with the proper functioning of this website;
• Use automated tools (robots, spiders, scrapers) to monitor, copy, or extract content from this website without prior written consent;
• Upload Easy Rank content to AI tools or generators without written permission;
• Distribute defamatory, offensive, unlawful, or harmful material through this website;
• Attempt to gain unauthorised access to any part of this website or its systems.

15. LINKING & THIRD-PARTY WEBSITES

15.1 This website may contain links to third-party websites for your convenience. Easy Rank has no control over the content, privacy practices, or availability of such external websites.

15.2 Easy Rank is not responsible for any loss, damage, or claim arising from your use of or reliance on any third-party website or content.

15.3 Easy Rank is not responsible for the privacy policies or cookie practices of any linked third-party websites.

15.4 No person may establish a hyperlink, frame, metatag, or similar reference to this website without the prior written approval of Easy Rank.

16. LIMITATION OF LIABILITY

16.1 To the fullest extent permitted by South African law, Easy Rank shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from:

• Your use of or reliance on this website or its content;
• Any inability to access or use this website;
• Unauthorised access to or alteration of your data;
• Any third-party content, links, or services accessed through this website.

16.2 You hereby indemnify Easy Rank against any loss, claim, or damage suffered by you or any third party arising from your use of this website, except where such loss arises from the gross negligence or wilful misconduct of Easy Rank.

17. BUSINESS TRANSFERS

In the event that Easy Rank or its assets are acquired, merged, or transferred, or in the unlikely event of insolvency or business rescue, your personal information may form part of the transferred assets. Any acquiring party will be required to honour this Privacy Policy.

18. CHANGES TO THIS PRIVACY POLICY

18.1 Easy Rank reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or regulatory obligations.

18.2 Updated versions will be published on our website with a revised “Last Updated” date. Where material changes are made, we will provide prominent notice on our website.

18.3 Your continued use of our website or services after any update constitutes your acceptance of the revised Privacy Policy.

19. GOVERNING LAW

This Privacy Policy is governed by and interpreted in accordance with the laws of the Republic of South Africa, including the Protection of Personal Information Act 4 of 2013 (POPIA). Any disputes arising from this policy shall be subject to the jurisdiction of the South African courts.

20. CONTACT & ENQUIRIES

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact us:

Easy Rank – A Division of Bizconnexity (Pty) Ltd
2 Strand Road, Bellville, 7530, South Africa
087 148 9522
admin@easyrank.co.za
www.easyrank.co.za

This Privacy Policy is effective as of 1 March 2026 and was last updated on 20 July 2026.